Shipping policy

SHIPPING TIMES:

Please allow 24 hours for processing your order. Our average standard shipping times are between 5-7 days (Australian orders), but may at times take a little longer due to COVID-19 shipping delays. We appreciate your patience during this difficult time!

International shipping times:

• New Zealand Standard Shipping – 13-20 business days

• International Standard Shipping – 20-35 business days

SHIPPING COSTS:

Local (Australia) 

• Orders between $0-40: A flat shipping fee of $4.90 AUD
• Orders $40 and above: FREE SHIPPING

New Zealand:

• A flat shipping fee of $4.90 AUD
  

International:

• A flat shipping fee of $13 AUD
  

If your order does not arrive within the given time frame, please contact us at support@byehoneysponge.com and we'll make it right for you.